Wilson Diamonds Home American Gem Society
GUARANTEES/FREE SERVICES

Most of our customers give us high marks for our customer service. We always treat people the way we would like to be treated ourselves. Go to the website www.companyrank.com if you would like to see how customers rate our service compared to other jewelers.

For instance, you never have to worry about having your receipts for us to honor our guarantees and free services. We keep your complete records for you, even if it's many years after you bought your ring.

Guarantees
  • We guarantee the lowest price, regardless of competing source.
  • We guarantee the diamonds in your ring will not fall out, or we will replace them (semi-annual, free inspection required).
  • We guarantee our diamond grades to be completely accurate.
  • We guarantee to trade in your diamond for full-purchase price at any time towards purchase of another diamond.
  • We guarantee to take back most paid purchases for in-store credit. (There are some exclusions and sometimes some expenses.)
  • We guarantee to always treat our customers with respect.
Free Services
  • Free first soldering
  • Free lifetime cleaning
  • Free lifetime inspection anytime
  • Free cleaning kit
  • Free polishing anytime
  • Free rhodium plating for 1st year
  • Free lifetime tightening of loose diamonds
  • Free Utah Weddings planning book
  • 40% off men's band retail price
  • Free certified appraisal
  • Free lifetime smiles

PRICE GUARANTEE

Wilson Diamonds firmly believes that we charge less for quality diamonds and rings than anyone or anyplace. If possible, we are committed to eliminating "buyer's remorse" for any of our customers. With this in mind, we offer our lowest price guarantee, as follows:

Wilson Diamonds warrantees our selling price for comparable, documented items to be lower than any source regularly selling diamonds and rings. We will choose to match or refund the purchase price if we charge or quote a higher price, both before a contract is signed and up to 60 days after date of sale.